Privacy Policy
Last Updated: December 25, 2025
1. Introduction
WebWorks ("we," "our," or "us"), owned and operated by Big Leap LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (bigleap.app) and use our SEO optimization and data analysis services. By using our services, you consent to the data practices described in this policy.
2. Information We Collect
We collect several types of information from and about users of our services:
- Personal Identifiers: Name, email address, and account credentials provided during registration.
- Usage Data: Details of your visits to our site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
- Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.
- Customer Data: Data you input into our SEO tools for analysis, including website URLs, keyword lists, and competitive data.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. These technologies are used for maintaining sessions, understanding user preferences, and improving our site's performance.
We specifically use the following third-party services:
- Microsoft Clarity: To capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay.
- Meta Pixel: To measure the effectiveness of our advertising by understanding the actions people take on our website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
4. How We Use Your Information
- To provide, maintain, and improve the functionality of our SEO tools.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To notify you about changes to our website or any products or services we offer.
- For internal analytics and market research to improve our service offerings.
5. Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business (e.g., hosting providers, payment processors).
- To fulfill the purpose for which you provide it.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
6. Data Security and Retention
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential.
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request copies of your personal data.
- Rectification: The right to request that we correct any information you believe is inaccurate.
- Erasure: The right to request that we erase your personal data, under certain conditions.
- Restrict Processing: The right to request that we restrict the processing of your personal data.
- Data Portability: The right to request that we transfer the data that we have collected to another organization.
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
9. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: